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Kristin Grim - Assistant CEO

Kristin got her start as a case manager at Good Shephard Work Services shortly after graduating from East Stroudsburg University with a degree in Rehabilitation Services. Joining HRC in March of 2002, Kristin quickly worked her way to her former position as the Administrator of Residential and Employment Services where she provided a wide range of supports. Now, she uses her vast industry knowledge to support HRC's growth as Assistant CEO.


Tom Dirlam - Chief Financial Officer

Tom graduated from Wilkes University with a Bachelor's degree in Accounting. After working in finance for 15 years, Tom joined HRC in 1994 as the Chief Financial Officer. As CFO, he is responsible for overseeing all of HRC's fiscal operations, including five direct report staff and the maintenance operations department for HRC buildings, vehicles, and agency properties. 

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Jaclyn Moser - Director of Human Resources

Jaclyn began her tenure at HRC in 2014. She carries a bachelor's from the University of Scranton in Liberal Studies with concentrations in Education and Counseling and Human Services and a master’s degree from Pennsylvania State University in Human Resources Employment Relations with a concentration in Labor and Employment Law, Benefits and Compensation. Jaclyn has functioned as

HRC payroll specialist, prior to her employment with HRC Jaclyn held roles as a human resources generalist and billing specialist.


Allison Daniels - Director of CPS Services

Ali has been a part of the human services field since graduating with her master’s degree in Clinical Psychology from Marywood University. She later went on to obtain her license as a Behavior Specialist. Ali now oversees a variety of program services at HRC with a concentration in assisting individuals with disabilities who may be interested in employment.


Tracy Johannes - Director of Residential Services

Tracy graduated from Mansfield University with a dual degree in Early Childhood and Elementary Education. Upon completing her education, Tracy worked closely with children and individuals with disabilities. In 2015, she joined HRC as a House Manager and was promoted four short years later to Residential Program Specialist. She now oversees all Residential Services for HRC.


Jennifer Tomaino - Director of Quality Assurance and Incident Management

Jennifer began her work in the human services field in 1986 as a Direct Support Professional, while attaining a degree in Psychology from Lock Haven University.  The journey to the Human Resources Center included and a variety of positions, all supporting individuals with intellectual disabilities.  Prior to HRC she worked as a Supports Coordinator Supervisor and Quality Manager for Tri-Valley Care, Inc.   In 2010 she joined the HRC family as a Lifesharing Coordinator and subsequently as Lifesharing Director.  Today she serves as the Director of Quality Assurance and Incident Management.    


Shawn Chapman - Director of Home-Based Service (North)

Shawn graduated from Clarks Summit University with a bachelor’s degree in Counseling.  Prior to obtaining her degree, Shawn worked for many years as a nurse in the healthcare field, most recently at Wayne Memorial Hospital in the Hyperbaric Center.  Shawn joined HRC family in September of 2020 as a Program Specialist in the Home Based Services Department.  Shawn was promoted to Director of Home Based Services (North) in the fall of 2022.


Rebecca Berghoefer - Director of Home-Based Service (South)

Rebecca graduated from Chestnut Hill College in Philadelphia with a degree in Psychology and a minor in Criminal Justice. She began as an Supports Coordinator with Carbon Monroe Pike MHDS for 4 years before entering the position of Waiver Coordinator, where she remained for over 12 years. At last, Rebecca found her place with HRC in September of 2020 in her current role.


Patty Setzer - HR Generalist HBW

Patty is an East Stroudsburg University graduate with a bachelor's degree in Rehabilitative Services. Patty joined the team in 2005 as a program specialist in one of HRC's Vocational Training Centers, soon transferring to the Home-Based Service department. In 2014, Patty was promoted to the Director of Home-Based Services, and as services grew, she was assigned northern counties.


John Doyle - Director of Career Options & Development (North)

John joins the Human Resources Center with a bachelors in psychology from Mansfield University and a great deal of experience in the human services field. Some of John's experience includes working as a supervisor for Wayne County Children and Youth Services, Kids Peace, and Tri County MH/MR . While at C&Y he developed a in house therapeutic program for the families served. At Kids Peace National Centers for kids in crisis he functioned as the Assistant Director of Foster care and Family services. While at Kids Peace he developed an adoption program, therapeutic foster care and therapeutic services , and a leadership training program for the department. As a member of the JCAHO accreditation team, John was part of the clinician team doing risk assessments and was certified to assess and do treatment with sex offenders. Tri County MH/MR John was the supervisor for children services in Wayne County. HRC is excited to welcome John to the team!

Dawn Daignault - Director of Career Options & Development (South)

Dawn is a City University of New York graduate with a degree in Disability Studies and a concentration in Mental/Behavioral Health. In 2003, Dawn joined the HRC team in the employment services department where she proved to be an invaluable asset. Dawn now oversees Community Integrated Employment as the Director of Career Options and Development.

Dan is a Wayne County native and has served the local community in several capacities including as President of the Lion Club, President and Treasurer of the Wayne Economic Development Corporation, and President of the Workforce Investment Group. Dan now serves as the Executive Foundation Director for the Human Resources Foundation of NEPA.

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