Kristin Grim - Assistant CEO
Kristin began her career as a Case Manager at Good Shepherd Work Services shortly after graduating from East Stroudsburg University with a degree in Rehabilitation Services.
She joined The Human Resources Center, Inc. (HRC) in March 2002 and quickly advanced to the role of Administrator of Residential and Employment Services, where she oversaw a wide range of supports for individuals served.
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With more than two decades of experience in the field, Kristin now serves as HRC’s Assistant CEO. In this role, she draws on her extensive industry knowledge to guide agency growth, strengthen services, and ensure the continued success of HRC’s mission.
Tom Dirlam - Chief Financial Officer
Tom graduated from Wilkes University with a Bachelor's degree in Accounting. After working in finance for 15 years, Tom joined HRC in 1994 as the Chief Financial Officer. As CFO, he is responsible for overseeing all of HRC's fiscal operations, including five direct report staff and the maintenance operations department for HRC buildings, vehicles, and agency properties.
Jaclyn Moser - Director of Human Resources
Jaclyn began her journey with HRC in 2014 and has been an integral part of our team ever since. She holds a bachelor’s degree in Liberal Studies with concentrations in Education and Counseling and Human Services from the University of Scranton, as well as a master’s degree in Human Resources Employment Relations with a focus on Labor and Employment Law, Benefits, and Compensation from Pennsylvania State University.
At HRC, Jaclyn has served as a Payroll Specialist, bringing her expertise to streamline operations. Before joining our organization, she gained valuable experience as a Human Resources Generalist and Billing Specialist, along with a strong foundation in long-term care.
Beyond her professional roles, Jaclyn has volunteered for over a decade with the local fire department, including five years as Treasurer, exemplifying her dedication to community service. Passionate about supporting individuals with intellectual disabilities, she is a tireless advocate committed to spreading awareness and creating inclusive opportunities.
Jaclyn’s leadership and dedication to both HRC and the community continue to drive positive change. We are proud to have her as our HR Director!
Mary Fitzsimmons- Assistant Director Human Resources
Mary Fitzsimmons has been a cornerstone of The Human Resources Center, Inc. (HRC) for an incredible 44 years. A Mansfield University graduate with a degree in Social Work, Mary has dedicated her career to making a difference in the lives of others. Over the years, she has served in various capacities at HRC, including roles in our residential, vocational, and human resources departments, showcasing her versatility and unwavering commitment.
Beyond HRC, Mary extends her passion for service to the broader community. She is the President of V.I.P., another non-profit organization, and an active volunteer with the Salvation Army. Mary is also deeply involved in the Point-in-Time Homeless Count for Wayne County, contributing to initiatives that provide critical resources and support to those in need.
Mary’s decades of dedication, leadership, and compassion exemplify the values that drive HRC forward. We are proud to have her as part of our team!
Bill Green - IM Specialist/ HBW Training Coordinator
Bill comes to HRC with a master’s in public administration, a bachelor’s in political science, and an impressive 30+ years of experience. Meet our newest Incident Management Specialist/ Homes Based Waiver Training Coordinator. Bill is returning home to make a difference in our HRC Family. Get ready for positive change and impactful leadership!
Jennifer Tomaino - Director of Quality Assurance and Incident Management
Jennifer began her work in the human services field in 1986 as a Direct Support Professional, while attaining a degree in Psychology from Lock Haven University. The journey to the Human Resources Center included and a variety of positions, all supporting individuals with intellectual disabilities. Prior to HRC she worked as a Supports Coordinator Supervisor and Quality Manager for Tri-Valley Care, Inc. In 2010 she joined the HRC family as a Lifesharing Coordinator and subsequently as Lifesharing Director. Today she serves as the Director of Quality Assurance and Incident Management.
Roisin Lambert - Director of Residential
Roisin, Director of Residential Services
With over 17 years of experience in the human services field, Roisin brings a wealth of knowledge and dedication to her role. Holding a BA in Psychology from East Stroudsburg University, she has worked in various capacities, including Direct Support Professional, Behavioral and Autistic Specialist, Lifesharing Coordinator, Director of Residential Homes and Supported Living for individuals with intellectual disabilities.
We’re thrilled to have Roisin’s leadership and passion as we continue our mission of providing exceptional support and care to those we serve.
Megin Hoff- Senior Director of Day Options
Megin our Senior Director of Day Options! With over 20 years of invaluable experience in the human services field, Megin brings a wealth of knowledge and dedication to her role.
A graduate of West Chester University with a BA in Psychology, Megin has worked in various capacities, including Quality Management, Incident Management, and Supports Coordination for individuals with intellectual disabilities. Her journey in the field began in 1999, providing direct care and building a foundation of compassion and expertise.
Outside of work, Megin has a long history of volunteering with youth sports leagues, showcasing her commitment to fostering growth and community engagement.
We’re excited to have Megin’s leadership and passion on board as we continue to advance our mission of supporting individuals. Welcome to the team, Megin! Let’s make a positive impact together!
Kait Harrison - Director Marketing & Events
Kaitlin brings over 15 years of experience in the human services field and a Master’s in Arts Administration from Drexel University to her role as Director of Marketing and Events at HRC. Her rich background in visual arts, combined with her expertise in marketing, web design, and event planning, enables her to create engaging and impactful experiences.
As a former gallery director, Kaitlin has successfully coordinated countless events for diverse organizations, ensuring every detail is executed seamlessly. She is also an experienced fundraiser and grant writer, dedicated to advancing meaningful initiatives. Kaitlin serves on the board of Tommy’s Voice, further showcasing her commitment to advocacy and community engagement.
With her creativity, strategic vision, and passion for making a difference, Kaitlin plays a vital role in elevating HRC’s mission.
Dom Bayly - Day Program Coordinator
Dom graduated from New Mexico State University with a Bachelor’s degree in Family and Child Science. For the past five years, she had worked with Wayne County Children and Youth Services, gaining valuable experience in casework, supervisory roles, and case management.
Passionate about supporting individuals and families, Dom is dedicated to advocating for those in need and creating positive change within the community. Dom is excited to bring her knowledge and experience to this new role as CPS Program Coordinator and to continue helping others thrive.
John Doyle - Director of Career Options & Development (North)
John joins the Human Resources Center with a bachelors in psychology from Mansfield University and a great deal of experience in the human services field. Some of John's experience includes working as a supervisor for Wayne County Children and Youth Services, Kids Peace, and Tri County MH/MR . While at C&Y he developed a in house therapeutic program for the families served. At Kids Peace National Centers for kids in crisis he functioned as the Assistant Director of Foster care and Family services. While at Kids Peace he developed an adoption program, therapeutic foster care and therapeutic services , and a leadership training program for the department. As a member of the JCAHO accreditation team, John was part of the clinician team doing risk assessments and was certified to assess and do treatment with sex offenders. Tri County MH/MR John was the supervisor for children services in Wayne County. HRC is excited to welcome John to the team!
Dawn Daignault - Director of Career Options & Development (South)
Dawn is a City University of New York graduate with a degree in Disability Studies and a concentration in Mental/Behavioral Health. In 2003, Dawn joined the HRC team in the employment services department where she proved to be an invaluable asset. Dawn now oversees Community Integrated Employment as the Director of Career Options and Development.
Shawn Chapman - Sr. Director of Home-Based Service (North)
Shawn graduated from Clarks Summit University with a bachelor’s degree in Counseling. Prior to obtaining her degree, Shawn worked for many years as a nurse in the healthcare field, most recently at Wayne Memorial Hospital in the Hyperbaric Center. Shawn joined HRC family in September of 2020 as a Program Specialist in the Home Based Services Department. Shawn was promoted to Director of Home Based Services (North) in the fall of 2022.
Rebecca Berghoefer - Director of Home-Based Service (South)
Rebecca graduated from Chestnut Hill College in Philadelphia with a degree in Psychology and a minor in Criminal Justice. She began as an Supports Coordinator with Carbon Monroe Pike MHDS for 4 years before entering the position of Waiver Coordinator, where she remained for over 12 years. At last, Rebecca found her place with HRC in September of 2020 in her current role.
Emily Noble - Assistant Director of Home -Based Services
Emily brings a strong background in nonprofit leadership and a passion for serving others to her role as Assistant Director. She earned a Bachelor of Science degree in Counseling from Clarks Summit University before beginning her career at the Ronald McDonald House of Scranton (RMHS). Over nearly eight years with RMHS, her role evolved into Director of Development & Communications, where she played a key part in fundraising, family services, marketing and communications, event planning, and daily operations. Her favorite aspect of nonprofit work has always been the direct support provided to families, an experience that continues to inspire her.
Beyond her professional career, Emily is dedicated to community service through volunteer work with Helping Heroes NEPA and the Northeastern Pennsylvania Armed Forces Day Parade Association
Sarah Forsette, MSW,LSW
HRST & Elder Care Coordinator
Sarah comes to HRC with a Bachelors from Lafayette College, a Masters from Marywood University, and her license as a Social worker. Over her 10+ years in the Human Services field she has worked with varied populations from youth to the elderly and in various settings ranging from medical facilities to homes and communities. She began her career in the human services field as a direct support professional and worked upward to understand all levels of client care. She continued this exploration when returning to her studies, focusing on policies, systems, and program development. Sarah brings this wide array of experiences to her dual roles as HRST and Elder Care Coordinator for HRC. Since her start at HRC in 2023, Sarah worked to develop the new Elder Care program, diligently tracked our clients health status with the HRST, wrote grants to sustain and broaden programs, and fully engaged in the HRC culture of people helping people.